Question 1

Which plan should I choose?

Accepted Answer

The fastest way to decide: pick based on where your tests run and how many people need access. Just trying BugBug or testing solo, locally? -> Free Need tests running in the cloud, on a schedule, without your machine on? -> Core Wiring tests into CI/CD and your AI coding workflow? -> Pro Running a scaled QA process across teams with API and Jira? -> Business Everything below is the same recorder and the same tests - higher plans add cloud execution, automation, integrations, and access controls.

Question 2

Who is the Free plan for?

Accepted Answer

Free is for freelancers, solo developers who want to run tests locally on their own machine. You get the full AI Test Recorder, components, edit & rewind, assertions, and screenshots - so you can build real tests, not just a demo. Choose Free if: you're testing one project, you're the only person who needs access, and running tests from your own browser is enough. You've outgrown Free when: you want tests to run in the cloud without your machine open, you need them on a schedule, or more than one teammate needs it. Free caps you at 1 user, 1 project, 4 suites, 15 tests, and 7 days of run history - and has no cloud runs.

Question 3

Who is the Core plan for?

Accepted Answer

Core is for small teams ready to automate testing and monitor critical app flows in the cloud. This is the first plan with unlimited cloud runs, scheduling (every 5 min), and email + Slack alerts - so your key flows get checked automatically and the team hears about failures fast. Choose Core if: you want your tests running in the cloud on a schedule, you need up to 3 users collaborating, and you want integrations like Slack, Zapier, Linear, and Discord plus variables, custom JavaScript steps, and email-inbox testing. You've outgrown Core when: you need to plug tests into CI/CD pipelines, run them from a CLI or your AI coding agent, add visual regression.

Question 4

Who is the Pro plan for?

Accepted Answer

Pro is for growing teams who want a full CI/CD test automation workflow - the regression gate for a fast, AI-assisted shipping process. It adds CI/CD pipelines, CLI, incoming webhooks, profiles, and visual regression, with everything unlimited (users, projects, tests, suites). Choose Pro if: your tests need to run as part of your deploy pipeline, your developers (or AI coding agents) want to trigger suites from the CLI, and you want to catch regressions before anything ships. Pro also brings priority support and longer cloud run times (15 min). You've outgrown Pro when: you need REST API access, a native Jira integration, project-level access management for multiple teams, advanced reporting, or longer test-run history for compliance.

Question 5

Who is the Business plan for?

Accepted Answer

Business is for mature teams building a scalable, governed QA process. It's everything in Pro plus REST API access, Jira, project access management, advanced reports, a dedicated Slack support channel, dedicated onboarding, and 12 months of run history. Choose Business if: multiple teams or projects need controlled access, you're integrating QA into a broader engineering toolchain (API + Jira), and you want the longest run history, the highest cloud run time (30 min), the most frequent scheduling (every 1 min + cron), and white-glove support. Consider Business when: governance, access control, and integration depth matter as much as the testing itself.

Question 6

How do I know if I need cloud runs?

Accepted Answer

If you want your tests to run without your computer being on - on a schedule, after a deploy, or triggered by your team - you need cloud runs. Those start on Core . The Free plan runs tests locally only (unlimited, but from your own browser).

Question 7

What's the real difference between Pro and Business?

Accepted Answer

Both are unlimited on users, projects, tests, and suites - the gap is automation reach and governance. Pro gets you into the developer/CI workflow: CI/CD pipelines, CLI, incoming webhooks, visual regression, profiles. Business adds the things larger orgs need on top: REST API access, Jira, project access management, advanced reports, dedicated onboarding, a Slack support channel, and 12-month history. Rule of thumb: choose Pro to automate testing; choose Business to govern testing across teams.

Question 8

I'm a startup - is there a discount?

Accepted Answer

Yes. We offer a startup discount for eligible companies purchasing the PRO plan with annual billing. The discount is available only for annual PRO subscriptions and does not apply to monthly plans. Visit this website for more information: https://bugbug.io/startup-discount/

Question 9

Can I change plans later?

Accepted Answer

Yes. Tests you build don't change between plans - they're the same recorder and the same test artifacts. Upgrading unlocks more cloud execution, automation, integrations, and access controls; you don't rebuild anything. Start on the plan that matches today's workflow and move up when you hit the ceiling listed above.

Question 10

Do I need a credit card to try a paid plan?

Accepted Answer

No. Paid plans come with a 14-day free trial, no credit card required , so you can confirm a plan fits before committing.

Question 11

Can I use BugBug for free?

Accepted Answer

Yes, we offer a Free-forever plan with unlimited local test runs.

Question 12

What happens after my free trial ends?

Accepted Answer

After your 14-day trial ends, your account will be downgraded to the Free Plan . This means you can keep using BugBug for free as long as you want, but only with features from the Free Plan, like running tests in your browser for free.

Question 13

What payment methods do you accept?

Accepted Answer

We accept payment by credit card through the Stripe system.

Question 14

Do I need a credit card?

Accepted Answer

No, you don't need a credit card to subscribe to BugBug.

Question 15

Can I pay annually?

Accepted Answer

Yes, BugBug is also available by annual subscription.

Question 16

How can I change my plan?

Accepted Answer

You can change your plan anytime you want in your Subscription settings.

Question 17

Can I cancel my plan at any time?

Accepted Answer

You can cancel the existing plan (switch to the Free plan) anytime . The change will take place when the paid plan expires.

Question 18

What happens when I cancel my paid plan?

Accepted Answer

The FREE plan switch will occur when the paid plan expires. You will be able to run all your tests only locally , even those that have custom variables.

Question 19

Can I get more parallel cloud runs when I reach the limit?

Accepted Answer

You can purchase parallel runs on the PRO and BUSINESS plans - either directly in the BugBug app or when selecting your plan. Simply go to the Subscription tab , choose the number of parallel runs you need, and proceed to checkout. Each additional parallel run costs $80/month for users on a monthly subscription. If you're on an annual plan, you'll receive a 15% discount on this price.

Question 20

Will I get an invoice for my subscription?

Accepted Answer

Yes, you can find all of your invoices in your Organization Settings.

Question 21

What is BugBug?

Accepted Answer

BugBug is a low-code test automation tool for QAs, developers, and product managers. With an AI-Assisted Test Recorder at its core, BugBug enables end-to-end testing of web apps and websites faster and more cost-effectively - without complex setup or ongoing maintenance. BugBug is a good fit for fast-growing SaaS teams that don't want to waste time on complex enterprise solutions.

Question 22

How is BugBug different from other test automation tools?

Accepted Answer

BugBug is designed to make test automation ultra-simple - and AI is a big part of how we do it. Our AI-Assisted Test Recorder handles selector stability, smart waiting, and dynamic UI interactions automatically, so you spend less time on maintenance and more time shipping. Beyond AI, our intuitive UX and attention to ergonomics set us apart from competitors. BugBug is a low-code solution that also offers advanced features when you need them: custom JavaScript, custom variables, and Adaptive Locators that let AI pick the most stable selector for every element. BugBug is the most cost-efficient tool on the market - offering unlimited test runs and no seat-based pricing, no matter how many teammates you invite.

Question 23

Do I need to install any additional extensions to use BugBug?

Accepted Answer

Yes. To record and run tests locally, you'll need to install the BugBug AI Test Recorder - a Chrome extension you can add to your browser in seconds and enable in Incognito mode. Once installed, it works as your AI-powered recording companion: click through your app and it automatically captures every step, selects stable locators, and handles dynamic interactions for you.

Question 24

Do I need any technical skills to use BugBug?

Accepted Answer

No, BugBug is designed so you don't need to have any programming knowledge to perform effective test automation.

Question 25

Can BugBug handle more complex testing scenarios?

Accepted Answer

Yes! BugBug is a simple yet powerful app, capable of testing even complex applications. With BugBug, you can use custom selectors, variables, and manually add advanced step types or assertions. You can even incorporate custom JavaScript code - giving you the flexibility to handle more demanding testing scenarios.

Question 26

Do I need to know how to use CSS or XPath Selectors?

Accepted Answer

No. BugBug's AI automatically identifies the most stable locator for each element during recording - no XPath or CSS knowledge needed. This is handled by Adaptive Locators, which evaluates multiple selector strategies per element and picks the one most likely to stay resilient as your UI evolves. For complex apps where you want manual control, our No-code XPath Selector Builder helps you create robust selectors without writing a single line of code.

Question 27

How does AI work in BugBug's test recorder?

Accepted Answer

BugBug's AI works quietly in the background while you record - you just click through your app as a user would, and AI handles the technical complexity. Three systems are at work: Adaptive Locators pick the most stable selector strategy for each element so tests stay resilient as your UI evolves; Smart Click & Scroll mimics real user behavior and handles dynamic content and lazy loading automatically; Smart Waiting checks that your page is ready before each step runs, so you never need to add manual delays or timeouts. No prompts, no configuration - it runs automatically every time you record.

Question 28

Do I need to configure or prompt the AI?

Accepted Answer

No, BugBug's AI requires zero setup, configuration, or prompting. It runs automatically every time you use the test recorder. Just install the BugBug AI Test Recorder extension, click through your app, and AI handles selector strategy, dynamic interactions, and page readiness checks behind the scenes. There are no AI settings to tune and no prompts to write. If you want more control over specific steps, you can always override selectors manually or use our No-code XPath Selector Builder - but for most tests, AI takes care of everything out of the box.

Question 29

Will my tests break when the UI changes?

Accepted Answer

This is one of the most common reasons teams avoid test automation - and one of the main problems BugBug's AI is built to solve. Adaptive Locators use AI to evaluate multiple selector options for each element during recording and pick the one least likely to break when your UI shifts. Rather than hardcoding a fragile XPath or CSS selector, the recorder chooses a strategy built to survive UI changes. No test suite is completely immune to UI updates, but Adaptive Locators significantly reduce the maintenance overhead that makes other tools painful to use long-term.

Question 30

What are local test runs?

Accepted Answer

Local test runs are tests carried out in your own Google Chrome browser. The number of test runs launched this way is unlimited in all the sales plans.

Question 31

What are cloud test runs?

Accepted Answer

Cloud test runs are launched as part of the IT infrastructure available in BugBug. BugBug offers unlimited cloud runs for a fixed price in the PRO and Parallel plan only. You can't run tests in the cloud on a Free plan.

Question 32

What are parallel tests?

Accepted Answer

Parallel tests are runs that are launched in the cloud in parallel, which means that more than one test will be executed at the same time. Multiple tests will run simultaneously, resulting in up to 32x shorter testing time . In the PRO plan , you have unlimited cloud runs, but you can only run one test at a time. You can purchase additional parallel cloud runs directly in the BugBug app. Simply go to the Subscription tab, choose the number of parallel runs you need, and proceed to checkout. Each additional parallel run costs $80/month for users on a monthly subscription. If you're on an annual plan, you'll receive a 15% discount on this price.

Question 33

Can I run tests through an API?

Accepted Answer

BugBug allows you to connect to your CI/CD pipeline. You can run tests and suites in the cloud using BugBug's Command Line Interface or public API.

Question 34

Which browsers does BugBug support?

Accepted Answer

BugBug supports all Chromium-based browsers, like Google Chrome, Edge, Opera, Brave, etc.

Question 35

Can I run tests with BugBug in mobile apps?

Accepted Answer

No, we don't support running mobile app tests. BugBug is designed to automate tests for web applications and websites specifically.

Question 36

What web technologies does BugBug support?

Accepted Answer

BugBug supports all web technologies. It doesn't matter what framework you use - React, Vue, Angular, jQuery, etc. We can handle it all.

Question 37

Does BugBug support mobile screen resolutions?

Accepted Answer

Yes, BugBug allows you to create tests for a mobile version of your website with a minimum width and height of 500 px.

Question 38

Can I schedule tests or suites to run at specific times?

Accepted Answer

Yes, you can run tests in the cloud automatically at specific times and receive notifications with the results. To use the schedule feature, you need to have a paid subscription.

Question 39

Is it possible to add your own JavaScript code as part of a test?

Accepted Answer

Yes, you can add your own JavaScript step actions and assertions. You can run any function during your tests.

Question 40

Can I integrate BugBug with my CI/CD pipeline?

Accepted Answer

You can integrate BugBug with your CI/CD build pipelines, such as GitHub, GitLab, Travis, Jenkins, or Bitbucket, via Command Line Interface (CLI) or BugBug's public API.

Question 41

How many users can collaborate at the same time?

Accepted Answer

It depends on your plan: Free - 1 user. Solo use only. Core - 3 users. Good for a small team. Pro - Unlimited users. Add your whole team at no extra per-seat cost. Business - Unlimited users, plus project access management so you can control who has access to which projects across teams. BugBug uses flat pricing with no per-seat charges on Pro and Business - adding more people doesn't increase your bill. If you're collaborating across multiple teams and need to control who can see or edit which projects, Business adds project-level access management on top of unlimited users.

Question 42

What integrations does BugBug support?

Accepted Answer

BugBug connects to your existing toolchain across notifications, project management, automation, and developer/CI workflows. What's available depends on your plan: Notification & messaging integrations Slack - failure alerts and notifications (Core and up) Discord - notifications (Core and up) Email notifications (Core and up) Project management & workflow Linear - push test results into your issue tracker (Core and up) Jira - native integration (Business only) Zapier - connect BugBug to thousands of apps via automation (Core and up) Developer & CI/CD integrations CI/CD pipelines - trigger tests as part of your build/deploy process (Pro and up) CLI - run tests and suites from the terminal or any CI system (Pro and up) REST API access - programmatic control (Business only) Outgoing webhooks (Core and up) and incoming webhooks (Pro and up)

Question 43

How do I ask for technical support?

Accepted Answer

BugBug provides fast and reliable support via email. Need assistance? Contact our Customer Support team at info[@]bugbug.io.

Predictable pricing without hidden fees

Choose your plan

Join 1,200+ QA teams automating testing with BugBug

Startup Discount Program

Let our experts handle testing for you

Compare features & plans

Numbers QA teams hit with BugBug

Frequently Asked Questions