Customer Story
How BugBug improved release quality and confidence
Polly.Help is a knowledge management system that revolutionizes knowledge management to empower businesses of all sizes.
↑
Release confidence
↑
Team productivity
↓
Manual regression
Faster
QA feedback loop
Challenge
Inefficient manual regression testing left the team without insight into release quality.
Polly's Technical Team had been running a lot of manual regression testing that gave them no insights if any of the releases broke anything, especially any of the essential features.
The aim was to improve the quality of product releases without losing release velocity.
- Heavy manual regression workload before each release
- No visibility into whether essential features regressed
- Risk of slowing release velocity to safeguard quality
- Limited QA capacity relative to release cadence
Polly.Help needed a reliable automation layer that wouldn't slow the team down.
"BugBug definitely increased our productivity. Indirectly it also saved money because of increased product quality, fewer breaking changes, and faster QA feedback for the development team."
Solution
An easy and reliable test automation process the team could adopt quickly.
Polly.Help team was looking for an easy-to-use test automation tool that only needs a little development time.
BugBug's UI looked clean, was easy to use, and didn't feel pricey like other bloated testing tools on the market. BugBug's documentation also allowed the team to run the first tests quickly.
The Technical Team identified the most important use cases and user flows, then replaced manual regression tests with automated testing through BugBug's schedules, tests on different environments, and components.
- Clean, low-code UI that the team could adopt fast
- Clear documentation enabling quick first runs
- Scheduled tests across multiple environments
- Reusable test components covering key user flows
BugBug fit Polly.Help's workflow without adding overhead or cost pressure.
Results
Improved release quality without losing release velocity.
BugBug's simple UI, reusable test components, and automated test scheduling functionality helped the Team gain more confidence in product releases.
The Technical Team gets feedback on breaking changes in the test environment faster, increasing productivity.
BugBug saved the company time and money, and allowed Polly.Help's team to gain more trust in their product.
Higher confidence
in every release
Faster feedback
on breaking changes
Time & money saved
vs manual regression
Stable velocity
no release slowdown
- Fewer breaking changes reaching production
- Improved product quality release over release
- Higher development team productivity
- Greater team trust in the product
BugBug gave Polly.Help a dependable way to ship faster without sacrificing quality.