Customer Story
How BugBug saved 16 hours per month
Hospitality SaaS automating property care processes and delivering digital guest experience for short-term rentals, hotels, and other properties.
16h
Saved every month
Higher
Product quality
Fewer
Bugs missed
2×
QA productivity
Challenge
A small QA team strapped for time, with too many things to test and no automation that fit.
As a small team, Operto's Quality Assurance Specialists were constantly strapped for time with too many things on their plates. They wanted to implement test automation long ago but never found the right solution that was both efficient and cost-effective.
They tried different automation software with mixed results — previous tools were more expensive, more complex to use, and could not deliver the same results as effectively as BugBug.
- Manual testing absorbed a large share of the QA team's time
- Previous automation tools were complex and expensive to maintain
- Limited capacity to keep pace with releases across multiple products
- No reliable way to verify both Staging and Production environments on schedule
Operto needed a simple, reliable, and affordable way to automate regression testing across their key products — without growing the team.
"We tried different automation software with mixed results. That is until we found BugBug, which suits our needs like a glove."
Solution
A simple, reliable test automation tool the QA team could fully own.
Operto's QA Team started looking for software that could create reliable automated tests to be run regularly. BugBug stood out from other testing tools with high reliability, ease of use, and implementation simplicity.
The team created several sets of automated tests for two of their main products — the Manager Portal and Guest Portal — covering both Staging and Production environments. Very quickly, they found out how reliable and highly accurate BugBug's test recording is.
- Dedicated test suites for the Manager Portal and Guest Portal
- Separate coverage across Staging and Production environments
- Scheduled runs plus release-time executions to verify product health
- Reliable recording that produces stable, low-maintenance tests
With BugBug in place, the QA team was able to scale coverage without scaling complexity — or cost.
Results
16 hours per month saved, higher productivity, and fewer bugs reaching users.
Operto now has sets of automated tests that they can routinely run to verify the health of their products. They run them on a set schedule and also every time they ship a release.
BugBug's tests alert QA Specialists when bugs show up in the products, so they can let the Engineering Team know to deal with these issues promptly.
Most importantly, BugBug significantly increased productivity and reduced the number of bugs being missed — leading to improved quality of shipped features and products in general.
16 hours saved
every month on manual testing
Higher QA productivity
across the entire team
Fewer missed bugs
reaching customers
Faster bug response
with automated alerts to engineering
- Improved overall product quality across shipped features
- Confident release verification on every deployment
- Better collaboration between QA and Engineering
- Cost-effective automation that fits a small team
BugBug gave Operto's QA team an automation setup that suits their needs like a glove — simple to run, reliable, and impactful.